Articles tagged: CoOp Bank scandal

Relationship banking 101: relate to your customer

December 6, 2013

Money laundering regulations are penalising honest retail bank customers while driving others into the cash economy, which benefits nobody, much less the banks themselves. I recently visited my bank to deposit a reasonable amount of money and transfer some money to pay a bill. Call me old fashioned, but it’s how I use my bank account. A polite youth asked me what was the source of my deposit (despite the fact that it was clearly tagged and inputted from a well-known UK Limited company, drawn on a UK bank) and why... More