A bunch of people out there believe that doing things better is the answer to our economic woes. I can’t argue with that, so I’ve recently joined the Chartered Quality Institute as its External Affairs spokesman, because I firmly believe that until and unless we get to grips with the wholly unnecessary and avoidable malaise which has [...]
Category Archives: Welfare State
How the Tories wordgrabbed Progessive and sent Mandy Mental
August 12, 2009 – 2:16 pm
Yesterday, unlike ‘Lord’ Mandelson, I saw George Osborne deliver his case for the Tories as the party of ‘Progressive Politics” at centre-left Demos think tank HQ. The hounhymns were confounded. Phil Collins – no, not the former drummer of progressive rock group Genesis but the former speechwriter for failed prog rock singer, Tony (Ugly Rumours) [...]
Industrialising the service sector is a false economy and fatal in the public sector
June 8, 2009 – 10:21 am
Alistair Darling has demanded further £15bn efficiency savings through more IT-led front-office/back-office public-service designs. In the accompanying Treasury report, these totals are justified by ‘proxies, assumptions and estimates’, not evidence. Indeed, the evidence points firmly the other way; the further industrialisation of public services will inevitably lead to higher costs and worse services. By John Seddon. [...]
An open letter to Gordon Brown, saviour of the world's banks, apart from Iceland, the UK and . . .
March 17, 2009 – 12:52 am
As Gordon and Alastair puff out their chests and iron their M+S Let’s Pretend We’re Businessmen suits (made in Indonesia) to host the G20 Global Summit on the global economy, a letter from Steven Katirai, whose Google search reveals him as a capital markets consultant based in the North East of England, has been doing the rounds on [...]
A raga of Tata, Land Rover and Jaguar, as British as Tetley's Tea
December 18, 2008 – 1:55 pm
Margaret Thatcher privatised Jaguar in 1984 to howls of protest from people who liked big rusty cars that broke down a lot. Ford bought the brand for $2.5 billion in 1990, to more howls from Bufton Tufton (67) stalwart of the Enoch Powell Golf Club, Jaguar’s only customer. Sales fell to around 15,000 units a [...]
Throw away your crutches and limp down to the McJobCentre, says PM
December 10, 2008 – 7:55 pm
By John J Kelly
In yet another demonstration of the sort of lateral thinking that has made Gordon Brown not only saviour of the banks but saviour of the world, Work and Pensions Minister James Purnell announced a government pledge to force long term sickness benefits claimants and some single mothers back to work. The Welfare Reform White Paper [...]